April Pramataris
SOUTH WALTHAM,MA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
I am passionate about helping people improve their lives. I believe that every person deserves a chance at rebuilding their lives. I hope to be a person that believes in them enough to help them believe in themselves.
Overview
16
16
years of professional experience
Work History
Head Bartender
Bertuccis Restaurant
Waltham, MA
08.2019 - Current
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Head Bartender
Tasty Burger
Cambridge, MA
04.2015 - 03.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
Lead Resident Care Associate
Benchmark Senior Living
Newton, MA
06.2008 - 02.2014
- Assisted in training new associates, providing guidance on best practices for resident care provision.
- Exceeded performance expectations in resident satisfaction surveys, showcasing the impact of quality care on overall wellbeing.
- Developed strong relationships with residents and families, addressing concerns promptly and professionally.
- Maintained accurate documentation regarding each resident''s status, communicating pertinent information to relevant parties as necessary.
- Organized engaging social activities for residents, fostering community building within the facility.
- Maintained a safe and healthy living environment by adhering to regulations and conducting regular safety checks.
- Ensured timely completion of tasks for better resident satisfaction with daily routines and services provided.
- Demonstrated empathy and compassion towards residents while providing personal care assistance such as bathing, grooming, or dressing.
- Consistently received high praise from both family members and supervisors for exceptional levels of dedication and care provided to residents.
- Improved resident care by implementing efficient care plans and tracking progress regularly.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Education
Master Of Arts - Criminal Justice
Southern New Hampshire University
Manchester, NHBachelor Of Arts - Criminal Justice
Southern New Hampshire University
Manchester, NH05.2034
Bachelor Of Arts - Human Services
Southern New Hampshire University
Manchester, NH05.2024
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Cash handling expertise
- Customer Service
- Outgoing Personality
- Engaging personality
- Calm and Composed
- Honest and Dependable
- Collaboration and Teamwork
- Relationship Building
Timeline
Head Bartender
Bertuccis Restaurant
08.2019 - Current
Head Bartender
Tasty Burger
04.2015 - 03.2018
Lead Resident Care Associate
Benchmark Senior Living
06.2008 - 02.2014
Master Of Arts - Criminal Justice
Southern New Hampshire University
Bachelor Of Arts - Criminal Justice
Southern New Hampshire University
Bachelor Of Arts - Human Services
Southern New Hampshire University