Summary
Overview
Work History
Education
Skills
Timeline
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April Preston

Vancouver,WA

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

13
13
years of professional experience

Work History

Instacart Shopper

Instacart
Vancouver, WA
01.2021 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Loaded and unloaded orders at customer's homes or locations.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consulted with customers on food selections and custom order requests.
  • Kept vehicle clean and neat to offer professional impression to every customer.

Nutrition Program Manager

Meal On Wheels
Gresham, OR
03.2018 - 07.2021
  • Manage the safe and efficient preparation of service for senior dining and assigned contracts following all Meals on Wheels regulations, providing appealing, nutritious meals.
  • Open kitchen and dining room areas by designated time in order to meet the delivery driver and prepare meals for meal service and deliveries.
  • Preform all required ordering paperwork and cleaning duties before leaving for the day.
  • Provide new hire and ongoing training and support to operational staff in a kitchen environment.
  • Achieve client satisfaction benchmarks of the Strategic plan

Kitchen Coordinator

Meals On Wheels
Portland, OR
09.2012 - 03.2021
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Monitored food preparation, production and plating for quality control.
  • Created new recipes, outlined steps and training staff on correct preparation.

Education

Certificate - Culinary Arts

Le Cordon Bleu College of Culinary Art - Portland
Portland, OR
02.2011

Skills

  • Verifying Order Accuracy
  • Attention to Detail
  • Prioritizing Orders
  • Customer Buying Habits
  • Inventory Management Systems
  • Providing Feedback
  • Customer Service
  • Online Order Processing
  • Upbeat and Outgoing Attitude
  • Batch and scratch cooking

Timeline

Instacart Shopper

Instacart
01.2021 - Current

Nutrition Program Manager

Meal On Wheels
03.2018 - 07.2021

Kitchen Coordinator

Meals On Wheels
09.2012 - 03.2021

Certificate - Culinary Arts

Le Cordon Bleu College of Culinary Art - Portland

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April Preston