April Pruitt
Lafayette,IN
Summary
Skilled [Job Title] motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Positive and upbeat [Job Title] makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Hardworking [Job Title] offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
20
20
years of professional experience
Work History
Host
Chili's Restaurant
Lafayette, IN
01.2023 - Current
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Supervisor
Holiday Inn Express Hotel
Lafayette, IN
01.2020 - 08.2022
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Childcare Provider
Kathleen Bennett
Delphi, IN
01.2004 - 05.2010
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Observed children's behavior and development, communicate information with parents.
- Read books aloud to small groups or individual children.
- Assisted with feeding infants and toddlers during meal times.
- Encouraged positive interactions between children by providing supervision at all times.
- Developed positive relationships with families by communicating regularly about their child's development.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Assisted children in development of social, communication and problem-solving skills.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Education
Associate's Degree - Child Development
Ivy Tech Community College of Indiana
Lafayette05-2010
High School Diploma -
Delphi Community High School
Delphi, IN05-2008
Skills
- Reservations Management
- Server Support
- Team Collaboration
- Telephone reception
- Reservation Management
- Detail Oriented
Timeline
Host
Chili's Restaurant
01.2023 - Current
Supervisor
Holiday Inn Express Hotel
01.2020 - 08.2022
Childcare Provider
Kathleen Bennett
01.2004 - 05.2010
Associate's Degree - Child Development
Ivy Tech Community College of Indiana
High School Diploma -
Delphi Community High School