Dynamic receptionist with expertise in managing front desk operations and coordinating communications between healthcare providers and patients. Bilingual capabilities enhance client interactions, ensuring seamless service and satisfaction.
Work History
Receptionist
2 Years 3 Months
ANH Healthcare | 05.2024 - Current
Managed front desk operations and facilitated efficient patient check-in and appointment scheduling
Coordinated communication between healthcare providers and patients, enhancing service delivery
Assisted in resolving patient inquiries, fostering positive relationships and satisfaction
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Effectively verified patients' medical insurance coverage prior to to their scheduled appointment.
Manage and coordinate patients' referrals effectively