Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

April Rivera

ANH Healthcare
Dallas,TX
1
Language
3
years of professional experience

Dynamic receptionist with expertise in managing front desk operations and coordinating communications between healthcare providers and patients. Bilingual capabilities enhance client interactions, ensuring seamless service and satisfaction.

Work History

Receptionist

2 Years 3 Months
ANH Healthcare | 05.2024 - Current
  • Managed front desk operations and facilitated efficient patient check-in and appointment scheduling
  • Coordinated communication between healthcare providers and patients, enhancing service delivery
  • Assisted in resolving patient inquiries, fostering positive relationships and satisfaction
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Effectively verified patients' medical insurance coverage prior to to their scheduled appointment.
  • Manage and coordinate patients' referrals effectively

Retail Sales Associate Cashier

10 Months
Forever 21 | 07.2023 - 05.2024
  • Operated cash register efficiently, processing transactions accurately.
  • Collaborated with team members to ensure stock levels met customer demand.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.

Education

High School Diploma

Kathlyn Joy Gilliam Collegiate Academy | Dallas

No Degree - Public Health

The University of Texas At Arlington | Arlington, TX | 12.2027

Skills

Telephone skills
Customer communication
Patient assistance
Organizational skills
Patient coordination
Team Collaboration
Punctual and reliable
Bilingual
Professional demeanor

Languages

English

Timeline

Receptionist

ANH Healthcare
05.2024 - CurrentRead More

Retail Sales Associate Cashier

Forever 21
07.2023 - 05.2024Read More

Kathlyn Joy Gilliam Collegiate Academy

High School Diploma
Read More

The University of Texas At Arlington

No Degree from Public Health
Read More
April Rivera