April Roberts
Shelton
Summary
Dedicated professional with a proven track record of excellence in customer service and cash handling, honed at Walmart and in healthcare settings. Demonstrates exceptional work ethic, integrity, and empathy, significantly enhancing customer satisfaction and operational efficiency. Skilled in conflict resolution and time management, consistently achieving positive feedback and improving service delivery.
Overview
6
6
years of professional experience
Work History
Cashier
Walmart
02.2024 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Dietary Aide
Mason Health
03.2023 - 02.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Caregiver
Exceptional Foresters Inc
11.2021 - 03.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Dietary Aide
St Joseph Hospital
01.2019 - 11.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Education
Business Management And Leadership - Management
Bellevue University
Bellevue, NEBachelor Of Health Science -
Keiser University
Fort Lauderdale, FLHigh School Diploma -
Mount Tahoma
Tacoma, WA06.2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Cash handling and management
- Professionalism and courtesy
- Conflict resolution
Accomplishments
Honor roll at Keiser University
Timeline
Cashier
Walmart
02.2024 - 12.2024
Dietary Aide
Mason Health
03.2023 - 02.2024
Caregiver
Exceptional Foresters Inc
11.2021 - 03.2023
Dietary Aide
St Joseph Hospital
01.2019 - 11.2022
Business Management And Leadership - Management
Bellevue University
Bachelor Of Health Science -
Keiser University
High School Diploma -
Mount Tahoma