April Surratt
Ansonville ,NC
Summary
Dynamic sales professional with a proven track record at McRae Jewelers, excelling in customer service and inventory management. Developed impactful sales strategies that boosted revenue and fostered client loyalty. Adept at teamwork and collaboration, consistently enhancing the shopping experience while ensuring optimal stock availability during peak periods.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
25
25
years of professional experience
Work History
Sales Associate
Town of Norwood ABC
Norwood, NC
09.2022 - Current
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Processed transactions accurately, ensuring efficient cash handling and customer satisfaction.
- Maintained organized merchandise displays to promote seasonal promotions and sales events.
- Handled inventory management tasks, including stock replenishment and product returns.
- Trained new staff on operational procedures and customer service standards to ensure consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Manager
McRae Jewelers
Norwood, NC
08.2001 - 05.2021
- Oversaw inventory management to ensure optimal stock availability during peak sales periods.
- Developed and implemented sales strategies to enhance customer engagement and increase revenue.
- Analyzed market trends to identify new opportunities for product offerings and promotions.
- Cultivated relationships with key clients, enhancing brand loyalty and repeat business.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Associate of Science - Radiography
Stanly Community College
Albemarle, NC05.2006
Skills
Customer service
Teamwork and collaboration
Time management
Willing to learn from others
Timeline
Sales Associate
Town of Norwood ABC
09.2022 - Current
Sales Manager
McRae Jewelers
08.2001 - 05.2021
Associate of Science - Radiography
Stanly Community College