April Ward

I supervise students in a medical clinic as well as front desk operations. I schedule appointments, file insurance claims, post moneys to appropriate accounts, call insurance companies, credential new Speech Pathology providers as well as Physical and Occupational therapist and support Growing Well Clinic. Manage clinic revenue and make timely deposits. Trouble shoot hearing aid issues and bill for ten providers from various departments.

• Streamlined patient scheduling processes, enhancing appointment accuracy and reducing wait times.
• Coordinated office communications, ensuring timely dissemination of information among staff and patients.
• Managed inventory of medical supplies, maintaining optimal stock levels for efficient clinic operation.
• Assisted in electronic health record management, ensuring data integrity and compliance with privacy regulations.