April Wingate
Grand Prairie
Summary
Dynamic customer service professional with a proven track record at Pizza Hut, excelling in high-pressure environments. Known for exceptional multitasking and empathy, consistently enhancing customer satisfaction. Reliable and collaborative team player, skilled in maintaining cleanliness and organization, ensuring a welcoming atmosphere for guests.
Overview
2020
2020
years of professional experience
Work History
Cashier
Soulmans BBQ
- Promptly managed order intake.
- Completed preparatory tasks efficiently.
- Maintained cleanliness and organization of dining area.
- Maintained cleanliness of dishware.
- Executed meal preparation.
CSR
Pizza Hut
04.2018 - 07.2019
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Waitress
Sushi Zushi
05.2017 - 09.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Cotton Patch Cafe
08.2016 - 02.2017
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
L.D. Bell
Bedford, Texas 2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
Timeline
CSR
Pizza Hut
04.2018 - 07.2019
Waitress
Sushi Zushi
05.2017 - 09.2017
Waitress
Cotton Patch Cafe
08.2016 - 02.2017
Cashier
Soulmans BBQ
L.D. Bell
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