April Flores
Las Vegas,NV
Summary
Experienced professional dedicated to excellence in diverse work environments. Maintains a professional image, excels in quality task completion. Recognized for dependability, quick learning, effective communication, and organizational abilities. Thrives in team settings, prioritizes efficiency, and demonstrates exceptional work ethic and multitasking capabilities.
Overview
5
5
years of professional experience
Work History
Receptionist
D.R. Patti & Associates
Las Vegas, NV
06.2024 - 05.2025
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Legal Assistant/Intake Specialist
Cameron Law
Las Vegas, NV
01.2024 - 06.2024
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Streamlined intake processes by implementing a standardized questionnaire for potential clients, increasing efficiency and consistency in information gathering.
Patient Service Specialist
SimonMed Imaging
03.2023 - 01.2024
- Managed patient registration process, confirming data accuracy and completeness.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Took copayments and compiled daily financial records.
- Followed document protocols to safeguard confidentiality of patient records.
Receptionist
Zuma
05.2022 - 03.2023
- Answered customer questions about hours, seating and menu information.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Confirmed appointments, communicated with customers and updated records.
- Provided clerical support to company by copying, sorting, and filing documents.
Hostess
Javier's
10.2021 - 05.2022
- Assigned groups to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders, answered customer questions and informed of accurate wait times.
- Kept detailed payment records throughout shift to complete cash and card payments for to-go orders.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Warehouse Associate
Amazon
08.2020 - 10.2021
- Alternated goods in inventory by observing first-in/first-out approach to keep products properly organized.
- Assist Amazon with sorting during busy periods, developing new skills in efficiency and productivity while boosting warehouse efficiency.
- Arranged items at destination according to barcode description.
- Performed inventory control, such as counting and stocking merchandise.
Education
High School Diploma -
Durango High School
Las Vegas, NV05.2020
Skills
- Bilingual (Spanish)
- Great Customer Service and Problem Solver
- Organized and Professional
- Innovator
Timeline
Receptionist
D.R. Patti & Associates
06.2024 - 05.2025
Legal Assistant/Intake Specialist
Cameron Law
01.2024 - 06.2024
Patient Service Specialist
SimonMed Imaging
03.2023 - 01.2024
Receptionist
Zuma
05.2022 - 03.2023
Hostess
Javier's
10.2021 - 05.2022
Warehouse Associate
Amazon
08.2020 - 10.2021
High School Diploma -
Durango High School