Greeted customers and answered inquiries in a friendly manner.
Processed payments for services rendered according to established procedures.
Assisted members with proper use of bike setup for class.
Performed basic repairs on fitness equipment when necessary.
Answered customer inquiries about products or services offered at the studio.
Developed relationships with potential clients through outreach efforts such as cold calling or attending community events.
Lifeguard and Swim Instructor
Northern Colorado YMCA
Erie
06.2020 - Current
Maintained a neat and clean pool area and clean water at all times
Kept watch over swimmers to respond quickly to distress situations
Completed routine safety training and instructed all patrons to follow safety rules
Teach lessons and privates with children and adults creating a safe and fun learning environment
Maintained strong proficiency in CPR, WSI, First Aid, and AED rescue techniques to provide optimal support to individuals in distress
Optimized customer service by resolving issues quickly and with a courteous demeanor.
Barista
Starbucks Coffee
Thornton
02.2021 - 01.2022
Prepares and sells coffee drinks, in a high-stress fast-paced environment
Generates revenues by attracting new customers; defining new and expanded services and products
Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
Creating good quality customer connections and a positive environment.