Arabella Mickelsen
Pocatello,ID
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Luxe Medical Aesthetics
06.2024 - Current
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
Sterilization Technician
Adventure Othrodontics
03.2023 - 09.2023
- Received deliveries to stock supply closet and manage inventory of dental products and equipment.
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
Front Desk Receptionist
Sunsations Day Spa And Tanning Salon
11.2021 - 03.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Education
Master Esthetician License -
NIMA Institute
South Jordan, UT03.2024
High School Diploma -
Highland Highschool
Pocatello, ID05.2023
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Appointment Scheduling
Timeline
Front Desk Receptionist
Luxe Medical Aesthetics
06.2024 - Current
Sterilization Technician
Adventure Othrodontics
03.2023 - 09.2023
Front Desk Receptionist
Sunsations Day Spa And Tanning Salon
11.2021 - 03.2023
Master Esthetician License -
NIMA Institute
High School Diploma -
Highland Highschool
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