Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Arabella Prinzivalli

Erlanger,KY

Summary

Dynamic and results-driven professional with extensive experience in customer service at Pacifica and Strike & Spare. Proven ability in conflict resolution and team leadership, consistently enhancing guest satisfaction and event success. Skilled in order management and food safety, I thrive in fast-paced environments while maintaining organization and efficiency.

Overview

2
2
years of professional experience

Work History

Server

Pacifica
Colonial Heights, Ky
04.2024 - Current
  • Provided customer service.
  • Serving and handling both hot and cold food items.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, doing laundry, and resetting tables.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for the next diners.

Section Leader

Dixie Heights High School
Edgewood, KY
07.2024 - 11.2024
  • After three years of hard work and dedication, I was graciously elected section leader, a respected role in the marching band.
  • I led my section to discuss progress on previous issues and to address any concerns.

Party Host and Customer Service

Strike & Spare
Erlanger, Ky
07.2023 - 02.2024
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours, and restocked low supplies in both employee and customer areas.
  • Maintained records of attendance, guest list, and other relevant details about each event hosted.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Monitored patrons and equipment during rides to prevent accidents.
  • Provided physical assistance to visitors getting onto and off of rides.
  • Resolved conflicts between guests or between staff members during events if necessary.

Education

High School Diploma -

Dixie Heights High School
Edgewood, KY
06-2026

Some College (No Degree) - Dual Credit Coursework

Northern Kentucky University
Highland Heights, KY

Skills

  • Customer service
  • Conflict resolution
  • Problem Solving
  • Order management
  • Time management
  • Team leadership
  • Multitasking and organization
  • Dish preparation
  • Food safety

Leadership Experience

Section Leader, Marching Band - High School, 07/24, 11/24, After 3 years of working hard and putting in all of my effort, I was graciously elected section leader, a respective role in marching band.

References

References available upon request.

Timeline

Section Leader

Dixie Heights High School
07.2024 - 11.2024

Server

Pacifica
04.2024 - Current

Party Host and Customer Service

Strike & Spare
07.2023 - 02.2024

High School Diploma -

Dixie Heights High School

Some College (No Degree) - Dual Credit Coursework

Northern Kentucky University

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Arabella Prinzivalli