Araceli Caraveo
Las Cruces
Summary
My objective is to obtain a full-time position. I’m responsible with my work, I expect to learn more than what I know. Fluent in English, Spanish. Technically proficient in MS Word, Excel, Spread sheet and PowerPoint. I’m very open to learned and experience more learning expectations from my team members. I'm not certify as dental assistant buy I know dental terminology, skilled dental assistant with several years of experience and success providing chair-side assistance while completing tasks productively and efficiently. Proven to be well rounded in knowledge and performance of a variety of dental procedures. Exceed in communication, teamwork and adaptability, ensuring seamless support to dentist and optimal care for patients.
Overview
20
20
years of professional experience
Work History
Treatment Coordinator/Caregiver
Safari Health Care Associate
11.2024 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
Front Desk Receptionist/Treatment Coordinator
Gutierrez Orthodontics
04.2022 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Sterilization; prepped and cleaned rooms, x-rays (panoramics/cephalometric)
- Dental Ortho Assistant
- Chairside assist,
- Ortho Adjustments, bonding and deboned
- Treatment coordinator, following treatment plans.
- Verify medicaid insurance and private insurance
Receptionist
Gormley & Gutierrez Pediatic Dentistry
11.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Front Desk Reseptionist/ DA
Familia Dental
08.2015 - 11.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected pass fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation
- software, reducing conflicts or doublebookings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Performed a variety of procedures in 4 handed dentistry, such as cleanings, fillings, dentures, extractions and surgical procedures.
- Processed and submitted procedure claims for insurance
- Ensured office adherence to OSHA regulations for workplace safety.
- supported multiple doctors chairside, including both male and female practitioners as well as those with varying dominant hands.
- Sterilization: prepped and cleaned rooms, x-rays, FMX.
Manpower/Comcast
07.2015 - 10.2015
- Greeting customers, helping translating getting payments and explain about packages available
Campos School Portraits
08.2014 - 05.2015
- Customer Service, answering phone calls, scheduling, printers, computer skills working with Microsoft word, spread sheets
AMBERCAR
01.2012 - 11.2013
- My responsibility is been taken care of patients and their daily care....Right know I’m working with Hospice and Home Health, part time
- I like to be honest and very responsible, of my work
- I have two kids who I adore with all my life and I’m looking for better opportunities
CNA
MEMRIAL MEDICAL CENTER
01.2008 - 01.2012
CNA
MAXIM
01.2007 - 01.2008
CNA
CASA DE ORO
01.2005 - 01.2007
Education
Diploma -
Mayfield High School
Diploma - undefined
Olympian Collage University
3 years of basics/Dental Hyg.
DABCC
Skills
- Appointment scheduling
- HIPAA compliance
- Insurance verification / claims
- Collect pass fees and payments
- Treatment Coordinator
- Dental Radiography's
- Insurance Claims
- Superior Customer Service / Proper telephone Skilled
Languages
Spanish
Native or Bilingual
Timeline
Treatment Coordinator/Caregiver
Safari Health Care Associate
11.2024 - Current
Front Desk Receptionist/Treatment Coordinator
Gutierrez Orthodontics
04.2022 - 11.2024
Receptionist
Gormley & Gutierrez Pediatic Dentistry
11.2021 - 04.2022
Front Desk Reseptionist/ DA
Familia Dental
08.2015 - 11.2021
Manpower/Comcast
07.2015 - 10.2015
Campos School Portraits
08.2014 - 05.2015
AMBERCAR
01.2012 - 11.2013
CNA
MEMRIAL MEDICAL CENTER
01.2008 - 01.2012
CNA
MAXIM
01.2007 - 01.2008
CNA
CASA DE ORO
01.2005 - 01.2007
Diploma - undefined
Olympian Collage University
3 years of basics/Dental Hyg.
DABCC
Diploma -
Mayfield High School
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