Araceli Garcia
Student
Chino Hills,CA
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Receptionist
Alliance Environmental Group
11.2023 - Current
- Answered calls and ensured good customer service
- Delivered mail to proper employees
- Sent out shipments to correct locations
- Made sure every breakroom was fully stocked and organized
- Directed customers to proper employees
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Fleet Coordinator
Alliance Environmental Group
09.2023 - Current
- Worked alongside Vehicle Licensing Consultants to ensure vehicle registrations were up to date
- Made phone calls to pay off toll violations/tickets
- In charge of gas cards to ensure they are working properly and being used properly
- Distributed tracking units and kept track to ensure they were being used properly
- Ensured all drivers were up to date with any changes required for the vehicles
- Organized Total Loss Paperwork for vehicles that were declared damaged
- Helped organize trainings in Spanish.
- Maintained accurate records of all fleet-related expenses, enabling comprehensive cost analysis for budgeting purposes.
- Boosted fleet utilization rates by continuously monitoring vehicle performance, availability, and need for replacement or repair.
- Implemented GPS tracking technology to monitor vehicle locations, ensuring efficient dispatching and route planning efforts were employed throughout the organization''s operations.
Internship
Alliance Environmental Group
06.2023 - 09.2023
- Booked hotels for the foremen when they had to drive out far to a worksite: ensured it was in a safe and welcoming environment while being given the proper per-diem
- Worked on the foremen's timecard sheet to ensure their hours were input correctly.
Team Member
Planet Fitness
02.2023 - 06.2023
- Customer Service: Having a positive attitude when welcoming and helping members
- Answering any questions people may have
- Ensuring people feel welcome and safe.
- Custodian: Keeping the gym clean and sanitized
- Stocking paper towels and toilet paper, changing cleaning bottles, and swapping out sanitizers and soaps
- Mopping/vacuuming when needed.
- Sales: Ensuring members know the different types of promotions we have and the benefits of each
- Listening to the members' needs and suggesting memberships that they may prefer.
Team Member
Chick-Fil-A, Puente Hills
05.2021 - 12.2022
- Customer Service: Serving with positive attitude to ensure excellent customer service
- Communicated well and in Spanish to ensure all customers felt welcomed
- Walking from table to table to ensure guests were satisfied with their service while also offering refills, mints, or hand wipes.
- Teamwork: Making sure team members were stocked with items required such as utensils, cups, lids, ice, lemonade, teas, sauces, condiments, etc
- Making sure they had fresh water and were staying cool during hot weather and staying warm during cold weather
- When busy, help with making drinks, desserts, or bagging food.
- Sanitizing: Sanitizing every table and seat after being used by guests
- Sanitizing ice vest or hats after being used by team members
- Sanitizing counters daily
- Doing daily restroom checks and sanitizing restrooms to keep it clean and stocked
- During closing shifts, I'd volunteer to mop and clean dining room area.
Detailer
Notorious Detailing
10.2018 - 10.2021
- Customer Service: Maintaining positive attitude to ensure customers were satisfied with work done.
- Fleet Dispatch: Communicating promptly with customers to direct them to designated locations
- Making sure vehicles were placed in proper spots to avoid accidents.
- Purchasing: Purchasing items required to detail vehicles
- Getting quotes for good products that will work well on vehicles without damaging interior and exterior.
Education
Bachelor of Science - Applied Mathematics
California State Polytechnic University, Pomona
3801 W Temple Ave Pomona, CA 91768 07.2020 - Current
Skills
Telephone skills
Leadership/Management
MS PowerPoint
MS Word
MS Outlook
MS Excel
Lingo
MATLAB
Organization
Problem-Solving
Communication Skills
Teamwork
Reliable
Coachable
Strong work ethics
Quick learner
Travel Coordination
Spreadsheet tracking
Time Management
Calendar Management
Mail distribution
Telephone skills
Projects
Movies Profit
- Gathered information from DASL regarding movies from the 2008 and 2009. The purpose was to take in account the predictor variables (Budget, Run-Time, Critic Score) and see if they contribute to making a good movie. Then, we introduce an indicator variable to take in consideration whether the year interfered with movie productions.
- Used R to run linear regression for the beginning steps. Then, introduce the multiple regression model to check if a second-order term is required so we can run the following tests: Normality test, Constant Variance test, and Randomness test
- After running the program, we came to a conclusion that the year did affect the production of movies and so did the budget.
References
- Jillian Cannons: jlcannons@cpp.edu
- Ivan Ventura: ibventura@cpp.edu
- Ryan Pilota: r.pilota@att.net
Timeline
Receptionist
Alliance Environmental Group
11.2023 - Current
Fleet Coordinator
Alliance Environmental Group
09.2023 - Current
Internship
Alliance Environmental Group
06.2023 - 09.2023
Team Member
Planet Fitness
02.2023 - 06.2023
Team Member
Chick-Fil-A, Puente Hills
05.2021 - 12.2022
Bachelor of Science - Applied Mathematics
California State Polytechnic University, Pomona
07.2020 - Current
Detailer
Notorious Detailing
10.2018 - 10.2021