Araceli Lopez
Bolingbrook,IL
Summary
Certified Medical Assisting Student with 14+ years in a surgical clinic. Expertise in patient care, assisting in minor surgical procedures and managing administrative tasks. Committed to delivering high-quality care and enhancing surgical efficiency. Ready to leverage extensive experience in a new role to improve patient outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Liaison
Suburban Surgical Associates
09.2005 - 06.2019
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Followed document protocols to safeguard confidentiality of patient records.
- Trained new staff on filing, phone etiquette and other office duties.
- Facilitated communication between patients and various departments and staff.
- Verified patient insurance eligibility and entered patient information into system.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Collaborated with 4 physicians and a nurse to devise individualized care plans for patients
- Supported surgeons in minor surgical procedures and delivered medical assistance during critical situations
Education
Diploma - Certified Medical Assistant Program
Rasmussen University
Romeoville, IL03-2025
Skills
- Appointment Scheduling
- Data entry proficiency
- Healthcare knowledge
- Patient check-in
- HIPAA Compliance
- Insurance Verification
- Scheduling Diagnostic Procedures
- Spanish Fluency
- EMR
- Medical Terminology
- Patient Education
- Insurance company knowledgeable
- Post-Discharge Care Coordination
Certification
Certified in CPR & First Aide
Languages
Spanish
Professional Working
Timeline
Patient Liaison
Suburban Surgical Associates
09.2005 - 06.2019
Certified in CPR & First Aide
Diploma - Certified Medical Assistant Program
Rasmussen University
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