ARACELI SALAS
Houston,TX
Summary
Dynamic operations manager with Y zerco, LLC, skilled in logistics management and staff development. Successfully implemented process improvements, enhancing workflow efficiency by 30%. Experienced in fostering collaboration and building strong relationships with stakeholders. Adept at mentoring teams and driving performance, ensuring compliance and surpassing operational goals.
Overview
1
1
year of professional experience
Work History
REGIONAL MANAGER
YZERCO. LLC
Conroe, TX
09.2024 - 06.2025
- Identified areas for improvement in the hub's operations and worked on implementing corrective measures.
- Investigated customer complaints regarding service quality or product issues.
- Implemented new processes and procedures to streamline workflow and improve efficiency.
- Ensured compliance with all relevant safety regulations, industry standards, and internal guidelines.
- Conducted regular meetings with staff to review progress against objectives and provide feedback on performance.
- Managed hub operations to ensure efficient and effective delivery of services.
- Established strong relationships with customers, vendors, and other stakeholders to ensure successful collaborations.
- Provided guidance to team members regarding day-to-day operations as well as long-term initiatives.
- Oversaw daily administrative tasks such as payroll processing or document filing.
- Recruited, trained, supervised, coached, evaluated, and developed hub personnel.
- Resolved customer complaints regarding products and services.
- Inspected workspaces.
- Scheduled routine maintenance and repairs for business equipment to prevent malfunctions.
Skills
- Operations management
- Staff development
- Teamwork and collaboration
- Technical skills
- Logistics management
- Bilingual English - Spanish speaker
Timeline
REGIONAL MANAGER
YZERCO. LLC
09.2024 - 06.2025