Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in customer service and cashiering. Skilled at multitasking with dedication to efficiency and accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier Team Lead/Customer Service Lead
Cinemark Missouri City Movie Theater
01.2023 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming theater experience.
Collaborated with team members to improve overall theater performance, sharing best practices, and offering support as needed.
Maintained a clean and organized environment, enhancing the overall movie theater experience for customers.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Resolved customer complaints professionally, maintaining a positive image and fostering customer retention.
Education
High School Diploma -
Morton Ranch High School
Katy, TX
06.2022
Skills
Theater Opening and Closing
Attention to Detail
Team Leadership
Adaptability and Dependability
Flexible Schedule
Positive Attitude
Cashier Training
Customer Service Training
Problem-Solving
Effective Communication
Certification
CPR and First Aid Certified
Food Handler Certification
Timeline
Cashier Team Lead/Customer Service Lead
Cinemark Missouri City Movie Theater
01.2023 - Current
High School Diploma -
Morton Ranch High School
CPR and First Aid Certified
Food Handler Certification
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