Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in customer service and cashiering. Skilled at multitasking with dedication to efficiency and accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier Team Lead/Customer Service Lead
Cinemark Missouri City Movie Theater
01.2023 - Current
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming theater experience.
Collaborated with team members to improve overall theater performance, sharing best practices, and offering support as needed.
Maintained a clean and organized environment, enhancing the overall movie theater experience for customers.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Resolved customer complaints professionally, maintaining a positive image and fostering customer retention.