Open To Work
Araceli Valadez
San Antonio
Summary
Committed, hardworking, and motivated job seeker, experienced in fast-paced environments and adaptable to learn and try new things. Skilled in adapting to situations that could lead to customers possibly being upset resolving the problem by providing customer service. Excel at active listening, using empathy and patience to foster customers needs.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Customer Service Associate
The Home Depot
San Antonio
09.2023 - 02.2026
- Assisted customers with product questions and order placements
- Resolved customer complaints using problem-solving
- Maintained organized merchandise displays to enhance shopping experience for customers
- Trained new associates when needed
- Greeted and engaged with customers
- Assisted customers with returns, exchanges, refunds, and other transactions as needed
- Delivered fast, friendly, and knowledgeable service for any customers questions and service complaints
- Kept work area clean, and well-stocked at all times, sweeping, mopping, dusting, wiping down designated areas
- Handled large amounts of cash for payments or purchases
- Assisted customers with price checks, lifting heavy items, helping load or unload items they may need
- Followed-up with customers after purchase to ensure satisfaction on products
- Developed relationships with customers through regular contact
- Help spot coworkers when on the machines
- Performed safety lifting practices
Cashier
Laguna Madre
San Antonio
02.2022 - 09.2023
- Accepted cash and card payments, issued receipts and provided correct change when needed
- Greeted customers when walking into restaurant
- Performed other duties as assigned by management such as wiping down areas, sweeping, mopping, refilling ice, refilling tea, sanitizing the drink stations and taking out the trash when needed
- Packaging and making the orders for dine in as well as drive thru
- Taking out the orders placed to the customer as well with condiments
- Performing opening and closing cleaning routines
- Training new employees on the register
Cashier
Whataburger
San Antonio
12.2020 - 07.2021
- Took customer orders in the front desk lobby as well as the drive thru
- Greeting customers when walking into restaurant
- Performed cleaning duties such as sweeping, mopping, wiping down areas, taking out the trash, sanitizing drink stations
- Refilled tea for tea stations as needed
- Making drinks for curbside and drive thru orders
- Trained new cashiers on the registers
- Accepted cash and card payments, issued receipts and provided correct change
- Helped prep certain products for later use for the store
Education
South San Antonio ISD
San Antonio, TXSkills
- Customer service
- Cash handling
- Conflict resolving
- Problem solving
- Attention to detail
- Multitasking
- Friendly and team player
- Fast paced
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$18/hr - $1000/hrTimeline
Customer Service Associate
The Home Depot
09.2023 - 02.2026
Cashier
Laguna Madre
02.2022 - 09.2023
Cashier
Whataburger
12.2020 - 07.2021
South San Antonio ISD