Summary
Overview
Work History
Education
Skills
Timeline
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Aracelis Gonzalez De Alcala

The Woodlands

Summary

Dynamic Sales Associate with a proven track record, enhancing store visual appeal and fostering customer loyalty through exceptional service. Skilled in customer needs assessment and sales expertise. Demonstrated ability to exceed sales goals, ensuring a memorable shopping experience for every customer.

Overview

6
6
years of professional experience

Work History

Sales Associate

Kipling USA
09.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Stiletto
11.2022 - 08.2023
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Marshalls
04.2022 - 11.2022
  • Keep racks and shelves organized with most recent inventory to ensure store visual appeal and promote merchandise according to each season of the year.
  • Collaborate with my store manager and other teammates to ensure a healthy and productive work environment.
  • Work along with my teammates to ensure the store looked clean, inviting and appealing for customers.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

New York & Company
01.2019 - 03.2020
  • Work along with teammates to ensure accomplishment of the monthly and yearly sales goals.
  • Offered a personalized shopping experience to every customer to ensure recommending products based on their needs.
  • Collaborate with my store manager and other teammates to ensure a proper organization of the store, keeping the latest merchandise available for each customer.
  • Collaborate with my store manager to ensure the store is organize and appealing, following corporate regulations.

Education

Bachelor of Science - Design

Santiago Marino
Venezuela
12-1999

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Customer needs assessment
  • Reliable and punctual
  • Sales expertise

Timeline

Sales Associate

Kipling USA
09.2024 - 01.2025

Sales Associate

Stiletto
11.2022 - 08.2023

Sales Associate

Marshalls
04.2022 - 11.2022

Sales Associate

New York & Company
01.2019 - 03.2020

Bachelor of Science - Design

Santiago Marino

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Aracelis Gonzalez De Alcala