Aracelly Garcia
Mission,USA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Puig Obstetrics and Gynecology
McAllen, TX
08.2022 - Current
- Assisted in patient assessments, documenting vital signs and medical histories accurately.
- Coordinated patient scheduling, optimizing appointment flow to enhance clinic efficiency.
- Educated patients on treatment plans, medications, and wellness practices to promote understanding and compliance.
- Managed inventory of medical supplies, ensuring availability for daily operations and minimizing shortages.
- Collaborated with healthcare providers to streamline care processes and improve patient outcomes.
- Trained new staff on clinical procedures and office protocols, fostering a cohesive team environment.
- Implemented electronic health record updates, enhancing accuracy in patient data management and retrieval.
- Led quality assurance initiatives to uphold compliance with healthcare regulations and standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Womankind OB/GYN
McAllen, TX
10.2017 - 08.2022
- Triage, vital signs
- Assist doctor in exam rooms
- Prior authorize ultrasounds
- Document on patient’s charts
- Run lab tests
- Schedule surgeries and inductions
- Front office duties
- Send prescriptions
- Prepare and administered vaccines/meds
- Referrals etc.
- Supervisor: Hilda Torres
Education
AAS - Medical Assisting Technology
South Texas College
05-2017
Medical Assistant Certificate - undefined
South Texas College
05-2017
MOS Certificate - undefined
South Texas College
01-2015
Skills
- Medical office duties
- Medical assistant duties
- Good communication skills, empathy, and people skills
- Tasks management
- Bilingual English/Spanish
- EMR knowledge
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- OB/GYN procedures
Interests
Reading, Listening to music, Going to concerts, Watching movies, Spending time with family
Timeline
Medical Assistant
Puig Obstetrics and Gynecology
08.2022 - Current
Medical Assistant
Womankind OB/GYN
10.2017 - 08.2022
AAS - Medical Assisting Technology
South Texas College
Medical Assistant Certificate - undefined
South Texas College
MOS Certificate - undefined
South Texas College