Summary
Work History
Education
Skills
Languages
Timeline
Generic

Aracely Rodriguez

Lubbock,TX

Summary

Dynamic Sales Associate and Sales Floor Manager with a proven track record at Mercedes Benz of Lubbock and Spirit Auto Center. Excelled in customer service and sales expertise, boosting customer satisfaction and sales revenue through exceptional interpersonal skills and problem-solving abilities. Demonstrated leadership by fostering teamwork and enhancing store performance.

Work History

Sales Associate

Mercedes Benz of Lubbock
  • Ensured accuracy in financial exchanges while following strict cash handling procedures.
  • relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.

Sales Floor Manager

Spirit Auto Center
  • Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
  • Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
  • Demonstrated product and answered questions for prospective customers.
  • Trained and supported sales force with closing deals.
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Overcame objections and closed sales while following company policies and legal requirements.

Education

Associate Degree - Dental Hygiene

Texas State Technical College
Waco, TX

Graduate Certificate - Real Estate

South Plains College
Levelland, TX
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Store opening and closing
  • Sales expertise

Languages

Spanish
Limited Working
English
Full Professional

Timeline

Sales Associate

Mercedes Benz of Lubbock

Sales Floor Manager

Spirit Auto Center

Associate Degree - Dental Hygiene

Texas State Technical College

Graduate Certificate - Real Estate

South Plains College
Aracely Rodriguez