Araina Inman
Pontotoc,MS
Summary
Experienced Sales Associate with a track record of driving high sales and delivering exceptional customer service. Skilled in handling customer complaints, maintaining stock levels, and working effectively unsupervised. Known for honesty, integrity, and strong interpersonal skills. Highly motivated to take on new challenges.
Overview
6
6
years of professional experience
Work History
ACC Associate
Walmart
Pontotoc, MS
03.2023 - Current
- Maintained the orderliness of the store by regularly replenishing stock on shelves.
- Offered outstanding customer service upon greeting customers.
- Contributed to weekly team meetings focused on sales goals and strategies.
- Supported colleagues in high-demand situations.
- Performed price checks on items when requested by customers or management team members.
- Adhered to company policies regarding attendance, punctuality, dress code, and break times.
- Assisted customers in finding the products they wanted, including providing product information and making recommendations.
- Ensured compliance with health, safety, and security regulations.
- Unloaded trucks full of new merchandise and restocked shelves accordingly.
- Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.
- Ensured that all safety regulations were strictly followed during automotive servicing activities.
- Scheduled appointments for vehicle service and repairs as requested by customers.
- Demonstrated excellent communication skills in greeting customers, understanding their specific needs, and offering valuable guidance on various automotive services.
- Applied service skills and technical expertise to promptly identify and resolve issues.
- Evaluated and estimated vehicle repair expenses
Line Cook
Skybox
Saltillo, MS
07.2022 - 02.2023
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Conducted regular maintenance checks on equipment ensuring proper functioning order.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Maintained accurate records of daily production sheets including waste logs.
- Inspected equipment for cleanliness prior to use every shift.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Cooked multiple orders simultaneously during busy periods.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Line Cook
Chick-fil-A
Tupelo, MS
10.2020 - 07.2022
- Demonstrated proficiency with a variety of kitchen appliances including blender, oven, grill, and stand mixer.
- Maintained clear and concise communication with colleagues in regards to orders and menu modifications
- Recorded daily production sheets with meticulous precision, incorporating waste logs to effectively measure performance and uphold accountability.
- Inspected equipment for cleanliness prior to use every shift.
- Efficiently handled high workload and maintained organization in a fast-paced setting.
- Adhered to portion controls and presentation specifications.
- Followed proper food handling methods and maintained correct temperature of food products.
- Maintained a high level of sanitation in cooking and refrigeration equipment, reducing the chances of food contamination.
- Sustained consistent quality and high accuracy in the preparation of identical dishes throughout daily tasks.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Mentored staff by providing training in cooking skills and kitchen maintenance, resulting in improved overall quality and performance.
Barista
Barnes & Noble
Tupelo, MS
11.2018 - 12.2021
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Operated cash registers to process customer payments.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Ground beans for espresso shots according to individual customer specifications.
- Created promotional displays for advertising special events or promotions at the cafe.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Received and accurately processed customer payments.
- Memorized official and off-menu coffee and tea preparations.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Supported highest standards of conduct and service to support company reputation.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
Education
High School Diploma -
Kat's Educational Center
Mantachie, MS07-2021
Skills
- Management Support
- Program Support
- Preparing reports
- Workplace Safety
- Data Entry
- Cash Handling
- Time Management
- Attention to Detail
- Customer interaction
- Performance Improvement
- Decision-Making
- POS System Operation
- Customer Service
- Policy Implementation
- New Hire Training
- Calendar Management
- Complex Problem-Solving
- Oral communication
- Cross-Functional Teamwork
References
References available upon request.
Timeline
ACC Associate
Walmart
03.2023 - Current
Line Cook
Skybox
07.2022 - 02.2023
Line Cook
Chick-fil-A
10.2020 - 07.2022
Barista
Barnes & Noble
11.2018 - 12.2021
High School Diploma -
Kat's Educational Center