Araiya Cobb
Williamson,WV
Summary
Dynamic professional with a proven track record at Pikeville Medical Center, excelling in document management and customer service. Adept at enhancing patient satisfaction through effective appointment scheduling and communication. Recognized for maintaining organized inventory and fostering a professional atmosphere, ensuring seamless operations and positive interactions.
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.
Offering strong organizational skills and keen ability to maintain accurate records. Brings solid understanding of office software and data entry. Ready to use and develop administrative and communication skills in clerk role.
Overview
3
3
years of professional experience
Work History
Clerk
Pikeville Medical Center
10.2024 - Current
- Processed patient documents efficiently to ensure accurate record-keeping.
- Maintained inventory of office supplies, ensuring availability for daily operations.
- Assisted in scheduling appointments, enhancing patient flow and satisfaction.
- Handled incoming calls and inquiries, providing information to patients and staff.
- Managed correspondence and documentation, facilitating effective communication within the department.
- Supported billing processes by verifying insurance information and patient details accurately.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Sales Associate
Marshalls
11.2022 - 04.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Managed inventory levels, ensuring accurate stock availability for customer demands.
- Operated point-of-sale system efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to maintain store presentation and visual merchandising standards.
- Trained new associates on sales techniques and store policies to ensure consistent service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Document management
- Inventory control
- Appointment scheduling
- Customer service
- Call handling
- Communication skills
- Problem resolution
- Confidentiality
- Organizational skills
- Professional and mature
- Record sorting and filing
Accomplishments
Communicating through phone calls or in person to deal with outstanding issues/making next appointments.
Documenting phone calls or patient concerns to insure they were dealt with efficiently
Languages
English
Full Professional
Timeline
Clerk
Pikeville Medical Center
10.2024 - Current
Sales Associate
Marshalls
11.2022 - 04.2024
High School Diploma -
Penn Foster Career School