Detail-oriented and adaptable professional with a strong background in customer service, data management, and technical troubleshooting in a healthcare setting. Over the course of my experience, I have developed a keen eye for detail, an understanding of healthcare technologies, and a solid foundation in problem-solving and technical support. Proficient in managing sensitive information, troubleshooting basic technical issues, and working effectively with software and hardware systems. Passionate about transitioning into the IT field, where my excellent communication skills, technical aptitude, and ability to learn new systems quickly will contribute to a dynamic IT team. Currently working toward CompTIA A+ certification to deepen my technical knowledge and enhance my IT skills.