Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aransa Colon Delgado

Orlando,FL

Summary

Detail-oriented professional with excellent communication, time management and interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

BDC Specialist

Orange Buick GMC
11.2023 - Current
  • Built strong relationships with clients by providing exceptional service and maintaining consistent communication.
  • Streamlined appointment scheduling process, resulting in improved efficiency and increased appointments.
  • Managed incoming leads efficiently, resulting in increased response times and higher lead-to-sale conversion rates.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Front Desk Receptionist/Online Sales Representative

Kia Country Of Savannah
05.2023 - 10.2023
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

President/ Owner

Euler's Belle Art, LLC
11.2021 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Enhanced appearance of eyebrows through makeup, tinting and tattooing.
  • Attended mandatory educations events, workshops and meetings to enhance knowledge and skill.

Dispatcher

JJ Transport of Orlando, LLC
01.2018 - 11.2022
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of multiple fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Server Trainer

Olive Garden Italian Restaurant
09.2019 - 03.2021
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Education

Associate of Arts - Psychology

Valencia College
Orlando, FL
12.2023

Skills

    • Business Planning
    • Business Administration
    • Technical Support
    • Digital Media
    • Customer Inquiries
      • Interpretation and Translating Services
      • Multitasking and Time Management
      • Strong Organization Skills
      • Building Customer Trust and Loyalty
      • Upbeat and Positive Personality

Certification

  • Licensed Microblading and Microshading Eyebrow Specialist - 2021
  • Dispatcher - 2021
  • Mental Health First Aid USA - 2020


Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Elementary

Timeline

BDC Specialist

Orange Buick GMC
11.2023 - Current

Front Desk Receptionist/Online Sales Representative

Kia Country Of Savannah
05.2023 - 10.2023

President/ Owner

Euler's Belle Art, LLC
11.2021 - Current

Server Trainer

Olive Garden Italian Restaurant
09.2019 - 03.2021

Dispatcher

JJ Transport of Orlando, LLC
01.2018 - 11.2022

Associate of Arts - Psychology

Valencia College

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Aransa Colon Delgado