Arantza Canales
San Antonio
Summary
Experienced hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Haywire
San Antonio, TX
12.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and retention.
- Managed multiple tables simultaneously while maintaining attention to detail and prioritizing guest needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
Starbucks
San Antonio, TX
04.2024 - 01.2025
- Managed daily inventory to ensure availability of products and minimize waste.
- Developed customized beverage recipes based on customer preferences and seasonal offerings.
- Implemented efficient workflow processes to enhance service speed during peak hours.
- Operated espresso machines and commercial coffee brewers to create beverages.
SERVER
Kona Grill
San Antonio, TX
07.2020 - 04.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Assisted with training of new staff members.
- Used focus and memorization skills to keep track of tables and remember orders.
CASHIER
Target
San Antonio, TX
04.2018 - 05.2020
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Utilized problem solving skills to effectively handle difficult situations.
CASHIER
Bill Miller BBQ
San Antonio, TX
06.2016 - 04.2018
- Counted and balanced cash drawer at the beginning and end of each shift.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Assisted with training and mentoring new team members.
- Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment.
Education
Associate of Science - Biology
Northwest Vista College
San Antonio05.2024
Associate of Applied Science - Radiologic Technology
Baptist School of Health Professionals
San Antonio05.2027
Skills
- Effective Communication
- Attention to Detail
- Conflict Resolution
- Strong Work Ethic
- Time Management
Certification
- Licensed Phlebotomy
LANGUAGES
Spanish
Native or Bilingual
Timeline
Server
Haywire
12.2024 - Current
Barista
Starbucks
04.2024 - 01.2025
SERVER
Kona Grill
07.2020 - 04.2024
CASHIER
Target
04.2018 - 05.2020
CASHIER
Bill Miller BBQ
06.2016 - 04.2018
Associate of Science - Biology
Northwest Vista College
Associate of Applied Science - Radiologic Technology
Baptist School of Health Professionals