Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arcelia Chavez

Norwalk,California

Summary

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Case Manager

Independent Life Skills, LLC.
07.2022 - Current
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Leasing Coordinator & Family Coach

Section 8 Management, Inc.
08.2019 - 01.2023
  • Provided ongoing support for tenants throughout their lease term by addressing any concerns or requests promptly and professionally.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Conducted outreach efforts to educate community members about available Section 8 resources, increasing program visibility and accessibility.
  • Provided tailored coaching sessions based on individual family needs and circumstances.
  • Collaborated with local agencies to connect tenants with resources, promoting self-sufficiency and stability.

Education

Bachelor of Science -

California State University, Long Beach
Long Beach, CA

High School Diploma -

California Academy of Mathematics & Science
Carson, CA
06-2020

Skills

  • CPR and AED certified
  • Bilingual fluency in Spanish
  • Documentation and reporting
  • MS office
  • Data entry and analysis
  • Time management
  • Resource management

Certification

  • Certified CPR/AED/First Aid, American AED/CPR Association - 12/6/2024 - 12/6/2026

Languages

Spanish
Native or Bilingual

Timeline

Case Manager

Independent Life Skills, LLC.
07.2022 - Current

Leasing Coordinator & Family Coach

Section 8 Management, Inc.
08.2019 - 01.2023

Bachelor of Science -

California State University, Long Beach

High School Diploma -

California Academy of Mathematics & Science

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