Arcelia Miranda Arteaga
Beaverton,OR
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Surgery Scheduler
The Vu Center
01.2019 - Current
- Provided patient education and answered questions regarding the surgery process
- Created and managed surgical schedules for multiple surgeons
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries
- Verified insurances eligibility and network status
- Submitted Pre-Authorization for CPT code requested.
Lead Sales Consultant
The Vu Center
01.2018 - Current
- Developed and implemented strategies to increase customer loyalty and satisfaction
- Demonstrated extensive knowledge of products and services to customers, resulting in increased sales
- Provided leadership guidance to junior sales consultants
- Developed promotional campaigns to boost brand recognition among target audiences
- Resolved customer complaints efficiently and in a timely manner.
Medical Assistant
The Vu Center
01.2015 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans
- Filed insurance claims forms in accordance with applicable regulations.
Receptionist
Hillsboro Senior Center
01.2013 - 01.2014
- Greeted visitors and provided them with assistance
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Scheduled appointments for clients, customers, and other visitors.
Education
MA -
Concorde Career College
01.2015
High school Diploma -
Hillsboro High School
01.2013
Skills
- Scheduling Expertise
- Insurance Verification
- Payment Collection
- Office Workflow Support
- Pre-Authorization
- Management Tool Sterilizing
- Patient Relation
- Medical Terminology
- Bilingual-Interpreting
- Relationship Building
Timeline
Surgery Scheduler
The Vu Center
01.2019 - Current
Lead Sales Consultant
The Vu Center
01.2018 - Current
Medical Assistant
The Vu Center
01.2015 - Current
Receptionist
Hillsboro Senior Center
01.2013 - 01.2014
MA -
Concorde Career College
High school Diploma -
Hillsboro High School