Arden Kani
Leander,TX
Summary
Dynamic sales associate with a proven track record at CycleBar, excelling in customer service and problem-solving. Enhanced customer engagement through education on membership benefits, fostering loyalty and repeat business. Skilled in managing high-stress situations while maintaining professionalism, ensuring operational efficiency and satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
CycleBar
05.2024 - Current
- Got promoted to Lead CBX. (Sales Associate Name)
- Educated customers on membership benefits and class offerings, improving engagement.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficiency.
- Maintained product displays and ensured store cleanliness to attract customers.
Barista
Coffee and Crisp
06.2023 - 01.2024
- Operated espresso machines and brewing equipment to deliver exceptional coffee experiences.
- Managed inventory levels, restocking supplies to maintain operational efficiency during peak hours.
- Engaged with customers to provide personalized service, fostering a welcoming atmosphere.
- Maintained cleanliness of workstations and adherence to food safety regulations at all times.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Rouse High School
Leander, TX05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Flexible schedule
- Professional demeanor
Timeline
Sales Associate
CycleBar
05.2024 - Current
Barista
Coffee and Crisp
06.2023 - 01.2024
High School Diploma -
Rouse High School