Summary
Overview
Work History
Education
Skills
Timeline
Generic

Areatha Short

Brooksville

Summary

Compassionate Mental Health Technician with expertise in de-escalation techniques and behavior management at Springbrook Hospital. Proven ability to foster trust and rapport with patients, enhancing their coping strategies and safety. Committed to monitoring progress and implementing effective interventions, ensuring optimal patient well-being and support during critical situations.

Overview

8
8
years of professional experience

Work History

Mental Health Technician

Springbrook Hospital
12.2023 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.

Customer Service Support

Jace Construction
07.2017 - 01.2025
  • Offered administrative and customer service support to customers.
  • Provided exceptional customer service support during every stage of the export process, from initial inquiries through post-delivery follow-up communications.
  • Developed and maintained strong relationships to deliver exceptional customer service support.
  • Delivered prompt customer service support during critical situations, addressing concerns related to device performance or operation.

Site Coordinator

Steam
03.2021 - 05.2023
  • Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Supervised crew of over 4 employees.
  • Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
  • Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
  • Recruited volunteers to assist with fundraising and community outreach.
  • Oversaw procurement and maintenance of site equipment, ensuring availability and operational efficiency.

Education

Criminal Justice

Rasmussen College
Port Richey, FL

La Puente High
La Puente, CA
06.1986

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management
  • Suicide prevention
  • Patient safety management
  • Behavioral management
  • Substance abuse awareness
  • Progress monitoring
  • Empathy development

Timeline

Mental Health Technician

Springbrook Hospital
12.2023 - Current

Site Coordinator

Steam
03.2021 - 05.2023

Customer Service Support

Jace Construction
07.2017 - 01.2025

Criminal Justice

Rasmussen College

La Puente High

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Areatha Short