Areeba Rizwan
Newington,CT
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Walmart through exceptional cash handling and problem-solving skills. Demonstrated ability to maintain high accuracy levels and adapt quickly to new technologies, resulting in positive feedback and repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
Manchester, CT
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Interpreter
Interpreter And Transalation
Hartford, CT
01.2023 - Current
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Education
Bachelor Of Arts - Biological Sciences
University of Connecticut
Storrs, CTSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash register operation
Languages
Urdu
Native or Bilingual
English
Full Professional
Timeline
Cashier
Walmart
09.2024 - Current
Interpreter
Interpreter And Transalation
01.2023 - Current
Bachelor Of Arts - Biological Sciences
University of Connecticut