Arekia Naylor
Atlanta
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Restaurant 10. Recognized for resolving customer complaints swiftly and enhancing guest engagement, while maintaining high standards of hygiene. Proficient in cash handling and fostering a collaborative team environment to elevate dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Restaurant 10
01.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Harold's Chicken & Ice Bar
04.2020 - 06.2023
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Cirque
04.2019 - 12.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Streamlined order-taking process to minimize wait times for diners.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Server
The Reserve
10.2017 - 04.2018
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Education
Associate of Applied Science -
Atlanta Metropolitan State College
Atlanta, GA01-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
Timeline
Server
Restaurant 10
01.2024 - 04.2025
Server
Harold's Chicken & Ice Bar
04.2020 - 06.2023
Server
Cirque
04.2019 - 12.2020
Server
The Reserve
10.2017 - 04.2018
Associate of Applied Science -
Atlanta Metropolitan State College
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