Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Dental Express
08.2021 - Current
Greeted and assisted patients with check-in procedures.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Verified patient insurance eligibility and entered patient information into system.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Revenue Cycle Management
Dental Express
07.2023 - 05.2024
Supported revenue cycle management through efficient handling of billing-related tasks such as charge entry, payment posting, claim submission, denial management, and account followups.
Optimized closely monitoring accounts receivable and following up on outstanding claims.
Working with Medi-cal and PPO claims.
Restaurant Team Leader
Jack In The Box
03.2016 - 08.2021
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Worked collaboratively with kitchen staff to maintain consistent food quality standards across all menu items.