Cook Children's Medical Center | 08.2023 - 03.2026
Facilitate communication and operation of the unit/department by performing clerical duties and by acting as a receptionist for visitors and other medical personnel.
Provide these services with a team orientation, an emphasis on good customer relations, and demonstrate appropriate decision making.
Aided nursing staff during emergencies through rapid response efforts such as calling appropriate support teams or locating essential equipment when needed.
Managed incoming telephone calls efficiently, directing them to relevant staff members or taking accurate messages as needed.
Service Representative
10 Months
Cook Children's Medical Center | 10.2022 - 08.2023
Responsible for checking and confirming patient information to ensure patient safety
Direct families in the appropriate direction within the medical facility
Create hospital encounters for new patients.
Leasing Agent
1 Year 3 Months
Univesco | 07.2020 - 10.2021
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Performed background, reference, and credit checks as part of screening process of prospective tenants.
Resolved conflicts between tenants regarding noise, encroachments, and parking.
Distributed and followed up on tenant renewal notices.
Participated in property inspections to prepare for move-ins and move-outs.
Teacher Assistant
6 Months
Sprouts Academy | 10.2019 - 04.2020
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Supported student physical, mental, and social development using classroom games and activities.
Supervised recess, lunch and daily student intake and dismissal.
Worked with teacher to identify and target opportunities for instructional improvements.
Leasing Agent
1 Year
Univesco | 08.2018 - 08.2019
Facilitate communication and operation of the unit/department by performing clerical duties and by acting as a receptionist for visitors and other medical personnel.
Provide these services with a team orientation, an emphasis on good customer relations, and demonstrate appropriate decision making.
Aided nursing staff during emergencies through rapid response efforts such as calling appropriate support teams or locating essential equipment when needed.
Managed incoming telephone calls efficiently, directing them to relevant staff members or taking accurate messages as needed.