Arely Roque
Bronx,New York
Summary
Attentive and detail-oriented medical assistant with experience in both administrative and clinical duties and a true passion for healthcare. I want the opportunity to continue gaining medical experience, while learning and growing both personally and professionally.
Overview
11
11
years of professional experience
Work History
Lead Medical Assistant
Essen Medical Associates
08.2017 - Current
- Hematology Oncology / Rheumatology Department
- Started as an M.A in internal medicine then was promoted to specialty department as the Lead M.A.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures.
- Obtained patient's vitals
- Assist with setting up the infusion chair for patients who was receiving treatment. (10 patients daily)
- Venipuncture (12 patients daily)
- Front desk ( Building schedules, checking in/out patients, verifying insurances, assist with their radiology appointments, schedule their infusion treatments)
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Assisted physicians and nurses with clinical procedures following safe practices. ( Bone Marrow Biopsies & Injections)
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assist different physicians with translation (Fluent Spanish)
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
Retail Associate
Macy's Backstage Outlet
10.2016 - 06.2019
- Maintained a positive working relationship with fellow staff and management
- Handled customers complaints and special requests effectively, while providing prompt, friendly, and quality service at all times
- Balanced cash register accurately
- Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all guests.
Medical Assistant Externship
University Medical Associates
09.2016 - 12.2016
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared patients for their health care visit by directing and/or accompanying them to the examining room
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Lead Stylist Supervisor
Fashion to Figure
06.2013 - 01.2016
- Created a welcoming warm surrounding for guests
- Enhanced client satisfaction by providing personalized styling advice and recommendations based on individual needs.
- Supervised all associates, and ensured that they were meeting their sales goals as well as providing great customer service
- Organized sales area and work station to showcase products and boost sales.
- Processed payments, entering sales in register for prompt customer service.
Education
AOS Degree, Medical Assisting -
Mandl School, The College of Allied Health
Certificate - Licensed Practical Nurses
Monroe College
Bronx, New York04.2022
Skills
- Clinical Leadership
- Ability to perform EKG, PFTs, phlebotomy, urinalysis, and vital signs
- Medical Office Administration
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Bilingual English and Spanish
- Medical Terminology Proficiency
- ECW (6 years)
Timeline
Lead Medical Assistant
Essen Medical Associates
08.2017 - Current
Retail Associate
Macy's Backstage Outlet
10.2016 - 06.2019
Medical Assistant Externship
University Medical Associates
09.2016 - 12.2016
Lead Stylist Supervisor
Fashion to Figure
06.2013 - 01.2016
AOS Degree, Medical Assisting -
Mandl School, The College of Allied Health
Certificate - Licensed Practical Nurses
Monroe College
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