Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Arely Valle

Summary

Proven multitasker and relationship builder, excelled at Las Palmitas Restaurant by enhancing customer satisfaction and efficiently managing seating and inquiries. Demonstrated strong work ethic and patience across diverse roles, including childcare and volunteer work, by fostering positive environments and ensuring operational excellence. Skilled in customer service and time management, consistently improving guest experiences and team dynamics. Learning from each experience and applying them to anything that can use that help.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Las Palmitas Restaurant
03.2023 - 05.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Collected information from arriving customers to seat groups or place them on waitlist.

Babysitter

Family Members and Friends
01.2023 - 04.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.

Volunteer

Family Business
08.2023 - 01.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.

Education

High School Diploma -

Atlas Preparatory High School
Colorado Springs, CO
05.2024

Skills

    Customer Service

    Strong multitasking

    Organized and Efficient

    Active Learning

    Handling Complaints

    Relationship Building

    Time Management

    Strong Work Ethic

    Reliability

    Patience and Empathy

    Flexible scheduling

    Positive Attitude

    Teamwork and Collaboration

Additional Information

I am currently enrolled for real estate college courses online, as I am working to earn my license and there is a possibility that I will enroll for community college or trade school.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Volunteer

Family Business
08.2023 - 01.2024

Restaurant Hostess

Las Palmitas Restaurant
03.2023 - 05.2024

Babysitter

Family Members and Friends
01.2023 - 04.2024

High School Diploma -

Atlas Preparatory High School
Arely Valle