Arelys Rivera
Ocala,FL
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Bankstreet Bar and Patio. Proven ability to enhance guest engagement and satisfaction through effective communication and menu memorization. Recognized for training new staff, fostering a collaborative environment, and ensuring efficient service delivery. I also believe I work great in customer service because I’ve been in this industry for 4 years and work very well with customers.
Overview
2
2
years of professional experience
Work History
Server
Bankstreet Bar and Patio
03.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Coordinated food and beverage orders to ensure timely delivery and guest satisfaction.
- Maintained cleanliness and organization of the outside area.
- Assisted in training new staff on service protocols and menu offerings for improved team performance.
Host
Harry’s Seafood Bar and Grill
09.2024 - 03.2025
- Greeted and seated guests, ensuring an inviting atmosphere for all patrons.
- Managed reservation system, optimizing table turnover and guest flow efficiency.
- Assisted in training new hosts, fostering a collaborative team environment.
- Communicated effectively with kitchen and wait staff to coordinate service delivery.
Host
Crazy Cucumber
08.2023 - 01.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists, optimizing seating arrangements.
- Assisted with menu explanations, enhancing guest dining experience.
Education
Westport Highschool
Ocala, Fl 05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Menu memorization
- Food running
- Table bussing
Timeline
Server
Bankstreet Bar and Patio
03.2025 - Current
Host
Harry’s Seafood Bar and Grill
09.2024 - 03.2025
Host
Crazy Cucumber
08.2023 - 01.2024
Westport Highschool
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