Argienne Lucia Malec
Las Vegas,NV
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
6
6
years of professional experience
Work History
Flight Attendant
American Airlines
Phoenix, AZ
03.2018 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Content Writer
K2 Analytics
Las Vegas, NV
08.2017 - 02.2018
- Improved content quality by conducting thorough research and incorporating industry trends.
- Enhanced website traffic by creating engaging and shareable blog posts, articles, and social media content.
- Boosted reader engagement with carefully crafted headlines and compelling introductions.
- Streamlined content production processes through effective project management and collaboration with team members.
- Increased brand visibility by consistently producing high-quality, SEO-optimized content.
Education
Bachelor of Arts - Communications
Holy Angel University
Philippines04.2017
Skills
- Customer Service
- Flight Safety
- Verbal and Written Communication
- Crew Coordination
- Crew Resource Management
Timeline
Flight Attendant
American Airlines
03.2018 - Current
Content Writer
K2 Analytics
08.2017 - 02.2018
Bachelor of Arts - Communications
Holy Angel University