Ari ALVAREZ-SMITH
Boca Raton,Florida
Summary
Friendly Service Advocate with extensive customer follow-up experience to reach mutually satisfactory resolutions. Committed to improving customer satisfaction by constantly pursuing new ways to improve customer service. Adept at troubleshooting problems with customers professionally and emphatically.
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
03.2023 - Current
At Target, I worked at the service desk, as a cashier, and also Drive-Up employee. I,
- Greeted each customer and solved all issues and complaints via face-to-face
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues.
- Supported team members, fostering a collaborative and productive work environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Bounce House Cleaner/Attendee
South Florida Bounce
05.2022 - Current
As a Bounce House cleaner I would work effectively and efficiently with other employees to clean the bounce houses.
As an attendee I would attend events, usually with kids and ensure precautious measures and safety.
Education
No Degree - Finance
University of Central Florida
Orlando, FL05.2027
High School Diploma -
Boca Raton Community High School
Boca Raton, FL05.2023
Skills
- Customer Service Background
- Decision-Making Skills
- Complaint Handling
- Product Knowledge
- Positive Attitude
- Time Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Advocate
Target
03.2023 - Current
Bounce House Cleaner/Attendee
South Florida Bounce
05.2022 - Current
No Degree - Finance
University of Central Florida
High School Diploma -
Boca Raton Community High School