Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Internet Sales Representative
Battleground Kia
11.2024 - 04.2025
Collaborated with cross-functional teams to establish strategies for maximizing revenue growth and customer retention-ultimately contributing to the overall success of the company''s sales objectives.
Achieved monthly sales quotas by effectively managing time, prioritizing tasks, and maintaining excellent organizational skills throughout the entire process from lead generation to post-sales follow-up activities.
Utilized CRM software efficiently to track sales leads, client interactions, and other relevant data-allowing for accurate forecasting and reporting on sales performance.
Employer Relations Intern
Office of Career Services
08.2022 - 05.2023
Collaborate with Career Services staff on special projects including, but not limited to; workshops, career fairs, surveys, and more
Promote career opportunities/ career service events for the student body
Approve/Decline employer-led events and companies
Provide comprehensive service information resources enabling students to be proactive in career decisions
Sorted and organized files, spreadsheets, and reports.
Guest Service Representative
Savvy Salon and Day Spa
06.2020 - 07.2022
Assist customers with scheduling/rescheduling appointments via telephone, email, and in person
Satisfactorily resolve customer complaints maintaining company integrity
Aided service and product information to customers
Unified with co-workers and established strategies to meet daily sales goals
Analyzed analytics of weekly goals and client retention
Education
Bachelor of Science - Business Administration And Management
North Carolina Agricultural And Technical State University
Greensboro, NC
05.2024
Associate of Science - Business Administration and Management
Cleveland Community College
Shelby, NC
05-2022
High School Diploma -
Olympic High School
Charlotte, NC
06.2020
Skills
CRM software experience
Sales strategy development
Background in project management
Customer service
Microsoft Office Suite
Attention to detail
Certification
AT&T Summer Learning Academy Externship - 80 hours
Timeline
Internet Sales Representative
Battleground Kia
11.2024 - 04.2025
Employer Relations Intern
Office of Career Services
08.2022 - 05.2023
Guest Service Representative
Savvy Salon and Day Spa
06.2020 - 07.2022
Bachelor of Science - Business Administration And Management
North Carolina Agricultural And Technical State University
Associate of Science - Business Administration and Management