Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Store Manager
Sherwin Williams Co
Grover Beach, CA
11.2023 - Current
Oversaw daily store operations, ensuring compliance with company policies and procedures.
Managed inventory levels, optimizing stock availability and minimizing waste.
Trained and mentored team members to enhance customer service skills and product knowledge.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Assistant Manager
Sherwin Williams Co
Grover Beach, CA
01.2023 - 11.2023
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Developed key customer relationships to increase sales.
Presented products and services to prospective and existing customers to meet client needs.
Customer Service Specialist
Sherwin Williams Co
Santa Maria, CA
07.2021 - 01.2023
Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Helped customers open accounts, make deposits, update information and carry out range of routine actions.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Developed strong customer relationships to encourage repeat business.
Education
Some College (No Degree) - Business Administration
Allan Hancock College
Santa Maria, CA
High School Diploma -
Santa Maria High School
Santa Maria, CA
06.2019
Skills
Bilingual
Product and Service Knowledge
Strong Communication and Interpersonal Skills
Building Customer Relationships
Insight Calls
Computer proficiency
Education and Training
true
Accomplishments
2025 President’s Club
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Sherwin Williams Co
11.2023 - Current
Assistant Manager
Sherwin Williams Co
01.2023 - 11.2023
Customer Service Specialist
Sherwin Williams Co
07.2021 - 01.2023
Some College (No Degree) - Business Administration