Ariana Friedel
Queens,NY
Summary
Dynamic, goal-oriented professional with extensive food service experience, including leadership as a shift lead at Tropical Smoothie Cafe. Proven ability to train and mentor staff while maintaining food safety compliance and quality control. Skilled in enhancing customer satisfaction through effective problem-solving and strong organizational capabilities.
Overview
4
4
years of professional experience
Work History
Barista
Juicebar Nutrition
Howard Beach, NY
05.2025 - Current
- Created quality smoothies and fresh juices for customers following recipes and presentation standards.
- Informed customers about the ingredients used, allergens or preparation methods.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Kept track of inventory and orders that came through.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Provided personalized supplement and product advice, helping customers choose the right protein powder, creatine, and gym gear for their fitness goals.
Shift Lead
Tropical Smoothie Cafe
Jamaica, NY
12.2024 - 03.2025
- Prepared fresh smoothies, bowls, wraps, sandwiches and other menu items.
- Prepped ingredients according to recipes and quality standards while following the health code.
- Train crew members on proper procedures and delegate tasks while coaching staff to ensure optimal performance during the shift.
- Maintain a clean and organized work area, including prepping stations, equipment and dining area.
- Enforce quality standards for food preparation and presentation ensuring consistency across all orders.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures.
Academic Enrichment Coach
New York Edge
Brooklyn, NY
10.2023 - 05.2024
- Collaborated with teachers to integrate enrichment activities into curricula.
- Organized community events to promote student involvement and engagement.
- Helped facilitate educational enrichment activities, including hands-on, and project-based learning.
- Guided students through assignments and projects while encouraging critical thinking, problem-solving, and independent learning.
- Maintained a safe, organized and respectful environment while supervising students during afterschool programming.
Barista
Juice Press
Manhattan, NY
08.2022 - 08.2023
- Prepared smoothies, soup, açaí bowls, hot foods and coffee.
- Greeted and rang customers up while handling the cash register and POS system.
- Stocked up fridges and other inventory as needed while also getting rid of waste.
- Cleaned the FOH & BOH, cleaned the lobby and took trash to designated location.
- Provided guidance and instruction to the rest of my team.
- Ordered products for the store to par.
- Maintained regular and consistent attendance and punctuality.
Education
GED -
Richmond Hill Highschool
Richmond Hill, NYSkills
- Organizational skills
- Leadership
- Problem solving
- Goal oriented mindset
- Sales proficiency
- Time management
- Customer service
- Food safety compliance
- Quality control
- Training and mentorship
Timeline
Barista
Juicebar Nutrition
05.2025 - Current
Shift Lead
Tropical Smoothie Cafe
12.2024 - 03.2025
Academic Enrichment Coach
New York Edge
10.2023 - 05.2024
Barista
Juice Press
08.2022 - 08.2023
GED -
Richmond Hill Highschool