Evie Englebert
Tucson,AZ
Summary
Collaborating with customers to address needs and resolve issues, fostering a positive experience through a friendly demeanor and quick problem-solving.
Overview
6
6
years of professional experience
Work History
Barista
Dutch Bros
Tuscon , Az
04.2024 - Current
- Provided excellent customer service by engaging with customers and taking orders.
- Crafted high-quality coffee beverages to meet customer preferences and uphold company standards.
- Maintained cleanliness and organization of workstations and equipment.
Starbucks Barista
Target
Tucson, AZ
09.2023 - Current
- Prepared coffee using various techniques and equipment to enhance customer experience. Sold coffee and brewing equipment, educating customers on products to drive sales. Handled cash and credit transactions accurately to ensure smooth operations. Maintaining inventory and managing storage and supplies.
- Prepared and served a variety of coffee and tea beverages.
- Engaged with customers to ensure a pleasant experience.
- Cleaned and organized café area to create a welcoming environment for customers.
Customer Service Representative
Alorica
Tucson, AZ
12.2025 - 05.2026
- Provided exceptional service by addressing inquiries and resolving issues promptly.
- Resolved customer inquiries and issues to enhance satisfaction and loyalty.
- Handled escalated complaints with professionalism and empathy, restoring customer trust.
- Delivered product information and guidance, facilitating informed purchasing decisions.
Barista
Oh my Buns
Tucson, AZ
10.2022 - 07.2023
- Baked fresh buns daily in high-volume bakery, ensuring quality and freshness for customers., Prepared coffee drinks, lemonade, and boba to meet customer preferences and enhance overall service experience.
- Provided exceptional customer service, ensuring a welcoming atmosphere.
- Maintained cleanliness and organization of workstations and equipment.
- Baked fresh buns daily in high-volume bakery, ensuring quality and freshness for customers.
Amazon Warehouse Associate
Amazon
Tucson, AZ
03.2021 - 05.2022
- Organized products to designated areas, ensuring efficient inventory flow. Maintained fast-paced work environment, meeting daily operational goals. Collaborated with team members to enhance overall productivity.
- Operated material handling equipment to move products efficiently within the warehouse.
- Loaded and unloaded packages from delivery trucks to maintain inventory flow.
- Organized and stocked shelves to ensure easy access to products for team members.
Education
High school diploma -
Desert Vista High School
Tucson, AZ05-2021
Skills
- Beverage preparation
- Coffee crafting
- Food preparation
- Point of sale
- Customer service
- Customer engagement
- Guest services
- Order delivery
- Retail sales
- Administrative experience
- Time management
- Organizational skills
- Retail sales
- Phone communication
- Phone client interaction
- Phone etiquette
- Communication skills
- Written communication
- Team collaboration
- Leadership
- Cooperative
- Order delivery
- Critical thinking
- Multi-line phone systems
- Computer operation
- Organizational skills
Timeline
Customer Service Representative
Alorica
12.2025 - 05.2026
Barista
Dutch Bros
04.2024 - Current
Starbucks Barista
Target
09.2023 - Current
Barista
Oh my Buns
10.2022 - 07.2023
Amazon Warehouse Associate
Amazon
03.2021 - 05.2022
High school diploma -
Desert Vista High School