Ariana Gil
Bay Point ,CA
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
16
16
years of professional experience
Work History
Server
Crubms breakfast and lunch
Danville, CA
08.2019 - Current
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Operated POS terminals to input orders, split bills and calculate totals.
Server/bartender/manager
Marmalade Cafe
Sherman Oaks, CA
05.2016 - 05.2019
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Processed customers' payments and provided receipts.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
General Manager
Pollo Loco
Concord, CA
11.2007 - 07.2013
- Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
- Oversaw all corporate communications to streamline data and information sharing initiatives.
Education
Business Administration And Management
Los Angeles Pierce College
Woodland Hills, CA06.2017
Skills
- Customer Service
- Staff development
- Schedule management
- Forecasting skills
- Issue and conflict resolution
- Lead generation
Timeline
Server
Crubms breakfast and lunch
08.2019 - Current
Server/bartender/manager
Marmalade Cafe
05.2016 - 05.2019
General Manager
Pollo Loco
11.2007 - 07.2013
Business Administration And Management
Los Angeles Pierce College