Summary
Overview
Work History
Education
Skills
Learning experiences
Timeline
Generic

Ariana Harper

Stockbridge,GA

Summary

Proven to excel in fast-paced environments, I leveraged my multitasking strength and exceptional customer service at every job I have held. I strive to enhance guest satisfaction significantly. My ability to foster warm relationships and collaborate effectively showcases my teamwork and hospitality service expertise, driving positive outcomes and exceeding sales targets consistently.

Overview

2
2
years of professional experience

Work History

Server

Chicago Pizza & Sports Grille Smyrna
03.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Activities Assistant

The Piedmont at Buckhead
06.2023 - 03.2024
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.

Retail Sales Associate

Tcc Wireless
01.2023 - 05.2023
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and providing personalized product recommendations
  • Consistently met or exceeded monthly sales targets through effective upselling and cross-selling of products and services
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

Bachelor of Arts - Political Science

Georgia State University
Atlanta, GA
05.2025

High School Diploma -

Dutchtown
Hampton, GA
05.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented

Learning experiences

Georgia State University 

Summer Leadership Academy

  • Developed strategies to sustain as a leader in chaotic, difficult, and challenging environments.
  • Gained knowledge and skills to serve as agents of change to advance and sustain cultural diversity.
  • Acquired a leadership mindset and skill set to address leadership challenges in effecting change for cultural diversity.
  • Participated in peer group discussions and structured forums, lecturettes, writing assignments, coaching, experiential exercises, and leadership assessment/inventory.

Timeline

Activities Assistant

The Piedmont at Buckhead
06.2023 - 03.2024

Server

Chicago Pizza & Sports Grille Smyrna
03.2023 - Current

Retail Sales Associate

Tcc Wireless
01.2023 - 05.2023

Bachelor of Arts - Political Science

Georgia State University

High School Diploma -

Dutchtown
Ariana Harper