Ariana Hernandez
La Puente,CA
Summary
Friendly and goal‑oriented individual with strong customer service skills and experience with children. Known for being reliable, motivated, and patient, with the ability to communicate effectively and create positive interactions. Dedicated to helping others, staying organized, and contributing to a supportive team environment.
Overview
3
3
years of professional experience
Work History
Cashier
Bob's Burgers
11.2022 - Current
- Maintained cleanliness and organization of work area to ensure efficient operations.
- Assisted customers with menu selections, enhancing overall dining experience.
- Collaborated with team members to optimize service speed during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels and restocked supplies as needed to meet demand.
- Resolved customer inquiries and complaints effectively, ensuring satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Criminal Justice
California State University, Long Beach
Long Beach, CA05-2026
Associate of Science -
Rio Hondo College
Whittier, CA05-2024
High School Diploma -
Mountain View High School
El Monte, CA06-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Issue resolution
- Group leadership
- Personable and friendly
- Building relationships
- Effective communication
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Cashier
Bob's Burgers
11.2022 - Current
Bachelor of Science - Criminal Justice
California State University, Long Beach
Associate of Science -
Rio Hondo College
High School Diploma -
Mountain View High School