Ariana Ines
Nacogdoches,TX
Summary
Dependable team member successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
5
5
years of professional experience
Work History
Server/ Host
Cotton Patch Cafe
03.2021 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Busser
Sombreros
01.2021 - 03.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Education
High School Diploma -
Nacogdoches High School
Nacogdoches, TX05.2023
Skills
- Beverage Preparation
- Order delivery practices
- Daily specials memorization
- Organization skills
- Supply Restocking
- Safe Food Handling
- Guest Engagement
- Cash Handling
- Scheduling
- Documentation and reporting
- Time management
Timeline
Server/ Host
Cotton Patch Cafe
03.2021 - Current
Busser
Sombreros
01.2021 - 03.2021
High School Diploma -
Nacogdoches High School