Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ariana Long

Cleveland,OH

Summary

Track record of exceptional customer service and strong work ethic. Skilled in POS operation and adept at creating warm customer relationships, I excel in high-volume dining settings. My adaptability and commitment to excellence have consistently enhanced dining experiences, showcasing my ability to meet and exceed employer expectations. hardworking, strong work ethic, and friendly.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

White Oaks
10.2020 - Current
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties
  • Kept my section clean and stocked throughout the night
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Server

Buffalo Wild Wings
05.2024 - 02.2025
  • Checked guests' identification before serving alcoholic beverages.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Crew Member

Wendys Fast Food
10.2018 - 10.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Bay High School
Bay Village, OH
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Safe food handling
  • Menu memorization
  • High volume dining
  • Table bussing
  • Dining area maintenance
  • Multitasking and organization
  • Liquor, wine, and food service
  • POS operation
  • Adaptable and flexible
  • Warm and friendly

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.
  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
  • ServSafe Alcohol Certification - National Restaurant Association.

Timeline

Server

Buffalo Wild Wings
05.2024 - 02.2025

Server

White Oaks
10.2020 - Current

Crew Member

Wendys Fast Food
10.2018 - 10.2020

High School Diploma -

Bay High School

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Ariana Long