Justina Escobar
duncanville ,texas
Summary
Efficient and organized surveillance professional with tow years in security and safety compliance.Results-oriented Security Guard who approaches surveillance cases with careful reasoning and attentiveness. Strong law enforcement procedures and criminal law knowledge.Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.Focused Operations Manager successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for newMotivated sales professional with 5+ years sales representative experience.
Overview
17
17
years of professional experience
Work History
Stocker
Costco
Duncanville, TX
03.2015 - Current
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Assisted with store displays and window dressing as needed.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Monitored expiration dates of perishable items to ensure freshness.
- Sorted returned merchandise for restocking or disposal.
- Removed outdated products from shelves in accordance with company policy.
Security Guard
u.s. security associates
Dallas, texas
09.2011 - 03.2015
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.Issued security badges and visitor passes to all guests.Checked passes and credentials of persons seeking to enter the property.Continuously monitored security cameras and fire, building and alarm systems.Interviewed, questioned and conducted undercover surveillance operations.
manager
family dollar
Dallas, texas
05.2009 - 09.2011
Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 60%.Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Maintained friendly and professional customer interactions.Shared product knowledge with customers while making personal recommendations.Worked as a team member to provide the highest level of service to customers.Verified that all merchandising standards were maintained on a daily basis.
waiter
apple bees
Dallas, texas
02.2007 - 03.2009
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Education
High School Diploma -
Giddings high school
2009
Skills
- Strong organizational skills
- Energetic work attitude
- Markdown/promotional procedures
- Inventory control familiarity
- Large cash/check deposits expert
- Invoice processing
- Adaptive team player
- Store maintenance ability
- Opening/closing procedures
- Cash handling
- Neat, clean and professional appearance
- Comfortable standing for long time periods
- Excellent multi-tasker
- Engaging personality
- Law enforcement background
- Background checks
- Shift work experience
- Crime prevention methods
- Report writing
- Observant
Accomplishments
Apprehended [5-10] shoplifters in a [6]-month period.Computed Data Reports
- Trained over [10] new officers as Field Training Officer (FTO).
- Received numerous letters of appreciation from community residents.
Customer Interface
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Recognized by peers and management for going above and beyond normal job functions.
Human Resources
- Reduced employee turnover by 10%.
Timeline
Stocker
Costco
03.2015 - Current
Security Guard
u.s. security associates
09.2011 - 03.2015
manager
family dollar
05.2009 - 09.2011
waiter
apple bees
02.2007 - 03.2009
High School Diploma -
Giddings high school