Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.
Overview
23
23
years of professional experience
Work History
Assistant Service Manager
TROPICAL CHEVROLET
Miami shores, FLORIDA
02.2008 - Current
Meter Reader
FLORIDA POWER AND LIGHT
Miami, FLORIDA
12.2004 - 01.2008
Reads electric, gas, water, or steam consumption meters and records volume used by residential and commercial consumers: Walks or drives truck over established route and takes readings of meter dials.2) Inspects meters and connections for defects, damage, and unauthorized connections.3) Indicates irregularities on forms for necessary action by servicing department.4) Verifies readings to locate abnormal consumption and records reasons for fluctuations.5) Turns service off for nonpayment of charges in vacant premises, or on for new occupants.6) Collects bills in arrears.7) Returns route book to business office for billing purposes.8) May be designated according to type of meter read as Electric-Meter Reader; Gas-Meter Reader; Steam-Meter Reader; Water-Meter Reader.--------------------------------------------------------------------------------.
Assistant Service Manager
TROPICAL CHEVROLET
MIAMI SHORES, FLORIDA
05.2001 - 10.2004
Job duties for a service writer revolve around the needs of the customer.
They develop relationships with customers through successful management of product or service delivery.
Their duties can include tracking repairs and their causes, scheduling technicians and processing warranties.
Customer profile information is usually stored in a computer system, which the service writer is responsible for maintaining.
Additional duties of a service writer involve developing cost estimates.
When a customer requests a repair, the service writer logs what parts are needed, how much time should be allocated to make the repair and schedules the appropriate technician for the job based on the customer and their repair needs.
This information is conveyed to both the customer and the employer of the service writer in a timely fashion.
Education
Recieved High School Diploma -
Miami Central High School
2001
Skills
Seasoned in conflict resolution
Sharp problem solver
Strong organizational skills
Energetic work attitude
Large cash/check deposits expert
Markdown/promotional procedures
Store maintenance ability
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.